Create email account error: No such file or directory Print

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When configuring an email account in the cPanel email accounts, you may encounter the following error:

Error File open for /home/username/etc/ failed with error No such file or directory

This error typically arises when the etc folder has been deleted or renamed within your home directory.

To resolve this issue, follow the steps below:

  1. Log in to your cPanel account.

  2. Navigate to the File Manager. Select the Home directory and click 'Go.'

  3. Verify the presence of the essential files and folders required for your server to function properly. The necessary components include:

    • public_html
    • public_ftp
    • mail
    • etc
  4. If any of the aforementioned files or folders are missing, recreate them using the File Manager. After recreating the etc and/or mail folder(s), you should be able to create email addresses once again.

By following these steps, you can effectively address the "Create Email Account" error and ensure that your email accounts are set up correctly in cPanel.

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