Order Suspension is a valuable feature available to Domain India resellers. When a domain name is suspended, it remains in the database but becomes inactive, and its associated functionality becomes unavailable. Suspending a domain name registration order results in the following effects:
- Any website or email service associated with the domain name will cease to function.
- The contact details and name servers of the suspended domain name cannot be modified.
- Transfer requests for the domain name to another registrar will fail at the registry level and will not be allowed.
- Domain name renewal or deletion will not be possible.
- An internal move of the domain name (to another customer account) will not be possible in this state.
Important Note
Domain India does not support the Suspension/Unsuspension feature for domain names under the following extensions:
- .EU (Domain name suspension not supported by the registry)
- .UK (Domain name suspension not supported by the registry)
To suspend or unsuspend a domain name, follow these steps:
- Log in to your Control Panel, search for the domain name, and proceed to the Order Details view.
- Click the "Suspend/Unsuspend" link.
To suspend the service:
- Select the checkbox for "Suspension."
- Enter a relevant reason for the suspension.
- Click the "Update" button.
The suspension reason will only be visible to your immediate sub-reseller/customer within their respective control panels.
To unsuspend the service:
- Unselect the "Suspension" checkbox.
- Click the "Update" button.
By following the steps above, you can easily suspend or unsuspend a domain name depending on your requirements. Remember that the suspension feature is not available for all domain name extensions, so ensure you check the compatibility before attempting to suspend a domain name.
