I didn't get my welcome email or have since lost it. How can I have it resent? Print

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Resending Your Welcome Email from Domain India: A Comprehensive Guide


The welcome email from Domain India is a pivotal resource for new users, providing essential information like the site's IP address, name server details, cPanel login credentials, and other getting-started tips. This article outlines the steps to retrieve or request a resend of this important email.


  1. Payment Confirmation: Ensure your payment for the hosting service has been successfully completed.
  2. Wait Time:
    • Shared Web and Reseller Hosting: Wait for up to 1 hour.
    • Dedicated Hosting: Wait for up to 48 hours.
  3. Whitelisting: Add support@domainindia.org to your email whitelist to avoid the email being sent to your spam or junk folder.

Steps to Retrieve Your Welcome Email

1. Check Spam and Junk Folders

Before requesting a resend, check your email's spam and junk folders. Sometimes, emails from new senders can be filtered out.

2. Whitelist Domain India's Support Email

If you find that the email is not in the spam or junk folder, make sure to whitelist support@domainindia.com in your email client. This ensures that you receive our emails directly in your inbox.

How to Whitelist in Popular Email Clients

  • Gmail: Navigate to Settings > Filters and Blocked Addresses > Create a new filter.
  • Outlook: Go to Settings > View all Outlook settings > Mail > Junk email.
  • Yahoo: Head to Settings > Filters > Add.

For a more comprehensive guide, refer to our knowledge base here.

3. Request Resend of Welcome Email

Once the above steps are complete, you can request a resend of your welcome email via the following channels:

  1. Live Chat: Access the live chat feature on our website for immediate assistance.
  2. Email: Send an email to support@domainindia.org, specifying the domain for which you need the welcome email.


Your welcome email is a vital piece of information that helps you get started with your new hosting service. If for any reason you haven't received it, the steps outlined above should guide you through the process of retrieving or requesting a resend.

If you encounter any issues or have more complicated queries, feel free to submit a support ticket at www.domainindia.com/support.

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