Mandatory KYC for .IN Domains Print

🔐 .IN Domain KYC Guide: Stay Compliant & Avoid Suspension

Ensure Compliance, Avoid Suspension – A Step-by-Step Guide for Registrants

As part of its commitment to national cybersecurity and accurate domain ownership, the National Internet Exchange of India (NIXI) has mandated KYC (Know Your Customer) and e-KYC (Electronic KYC) for all registrants under the .IN country code top-level domain (ccTLD) and related extensions.

This guide explains everything you need to know to stay compliant — including who must submit KYC, which documents are accepted, how to update WHOIS details, and how to avoid domain suspension due to non-compliance.

📌 Why it matters: Domains that fail to meet the KYC requirements may be placed on SERVERHOLD — which disables DNS functionality and makes your website/email inoperative until resolved.

🧑‍💼 Who Must Submit KYC?

All domain registrants under the .IN ccTLD and any NIXI-managed extensions (e.g., .CO.IN, .ORG.IN, .NET.IN, .FIRM.IN, .IND.IN) must complete the KYC/e-KYC process within 7 days of registration.

📝 Acceptable KYC Documents

🇮🇳 For Indian Registrants:

• Aadhaar Card (preferably via DigiLocker)

• PAN Card

• Passport

• Voter ID

• Driving Licence

• Certificate of Incorporation (for companies) + signatory’s ID

🏢 For Company / Organization Registrants:

✅ Submit any one of the following for the company:

• Company PAN Card

• GST Registration Certificate

• Certificate of Incorporation

✅ Also include one government-issued ID of the authorized signatory:

• Aadhaar

• PAN

• Passport

• Voter ID

• Driving Licence

🌍 For Foreign Registrants:

• Passport (mandatory)

• Foreign National ID or Driving Licence

• Embassy-issued letter or Indian mission certificate

• Income Tax Returns (last 2 years)

• Business registration certificate

• ✅ Signed declaration of business connection with India (as per clause 4.4.15)

📎 All documents must be self-attested before submission.

⏳ KYC Submission Timeline

📌 Non-submission may result in SERVERHOLD suspension, rendering your domain non-functional.

🛠️ How to Update Your WHOIS Contact Details

1. Login: https://www.domainindia.com/login/login

2. Go to: Portal Home → Client Area → My Domains

3. Click on your domain (e.g., yourdomain.in)

4. Navigate to Manage Domain → Contact Information

5. Update these fields to match your KYC document:

   • Registrant Name

   • Email Address

   • Phone Number (with country code)

   • Full Address (Street, City, State, Pincode, Country)

6. Click Save Changes

📌 Ensure these values exactly match the document you’re submitting.

📤 How to Submit KYC Documents

✅ Prepare clear self-attested scans (PDF or image format).
✅ Ensure the WHOIS data exactly matches your ID.

🔁 Choose any one method below:

• 🧾 Submit a Ticket:
  https://www.domainindia.com/login/submitticket.php?step=2&deptid=1

• 📧 Email Us:
  support@domainindia.com

💡 Subject Example:
KYC Documents – yourdomain.in, mycompany.co.in

🌍 Foreign users must include a signed declaration of their India business/personal connection.

📝 Format: Declaration of Business/Personal Connection with India (For Foreign Registrants)

To:
Domain Registration India Private Limited
Email: support@domainindia.com

Subject: Declaration of Indian Business/Personal Connection – [Your Domain Name]

I, [Full Name], holder of the domain [yourdomain.in], hereby declare that I have a valid [business/personal] connection with India as detailed below:

Type of Connection:
[Choose one or more of the following:]

• I have clients/customers based in India.

• I operate or manage a business that targets Indian users.

• I provide services/products to Indian residents.

• I have personal ties (family/relatives/residency) in India.

• I run an India-focused blog/website/project.

I confirm that this declaration is true and accurate to the best of my knowledge. I understand that any false representation may result in the suspension or termination of the domain under NIXI policy.

Full Name: [Your Name]
Passport Number / Government ID: [ID Number]
Signature:
[Sign Here]
Date: [DD/MM/YYYY]

Thank you,
[Your Name]
[Your Email Address]

🖨️ Instructions for Submission:

• Print or write this declaration on plain paper.

• Sign it manually.

• Scan or photograph the signed copy.

• Email it along with your KYC documents to 📧 support@domainindia.com.

🚫 What is Not Allowed

🔍 NIXI may conduct random checks. Non-compliance results in domain lock or suspension.

⚠️ Consequences of Non-Compliance

Domains in SERVERHOLD status won’t resolve until compliance is verified.

🧾 Registrant Quick Recap

✅ KYC is mandatory for all .IN and NIXI domain registrations
📆 Submit within 7 days of purchase
🌐 Ensure WHOIS matches ID exactly
❌ Do not use proxy info or fake email addresses

🔁 Do I Need to Resubmit KYC at Renewal?

Not unless WHOIS details have changed or a re-verification is requested by NIXI.

💬 Need Help?

We’re here to assist:

• 📧 Email: support@domainindia.com

• 🎫 Ticket Portal: Submit Here