How to Debugging name server and DNS issues & identify the cause of connectivity problems or incorrect domain configurations.
Debugging name server and DNS issues can help you identify the cause of connectivity problems or incorrect domain configurations. Here are some steps to debug name server and DNS issues for your website:
- Check domain registration:
Ensure that your domain is registered and hasn't expired. You can check the domain's status using a WHOIS lookup tool, such as ICANN's WHOIS Lookup (https://lookup.icann.org/)
- Verify name server configuration:
Check your domain's name server settings to ensure they are pointing to the correct name servers provided by your web host or domain registrar. You can do this through the domain registrar's dashboard or by using a DNS lookup tool, such as DNSChecker (https://dnschecker.org/) or MxToolbox (https://mxtoolbox.com/DNSLookup.aspx). If the name servers are incorrect, update them to the correct values.
- Check DNS propagation:
DNS propagation can take up to 72 hours to fully propagate after changes are made to your domain's DNS settings. You can use DNS propagation checker tools, such as DNSChecker (https://dnschecker.org/) or WhatsMyDNS (https://www.whatsmydns.net/), to check the propagation status of your domain.
- Verify DNS records:
Ensure that your domain's DNS records, such as A, CNAME, and MX records, are correctly configured. You can check your domain's DNS records using online tools like MxToolbox (https://mxtoolbox.com/DNSLookup.aspx) or DNSChecker (https://dnschecker.org/). If the DNS records are incorrect, update them through your domain registrar's dashboard or your web hosting control panel.
- Use command-line tools:
You can use command-line tools like
tracert on Windows) to gather more information about your domain's DNS settings and connectivity. These tools can help you identify issues with DNS resolution, server response times, and network routing.
- Check for local issues:
Sometimes, local caching or network configurations on your computer or router can cause DNS issues. Try clearing your DNS cache (e.g., by running
ipconfig /flushdns on Windows or
sudo killall -HUP mDNSResponder on macOS) and restarting your router to see if the issue is resolved. You can also test your website's accessibility from a different network or using a proxy server to rule out local issues.
- Test with different browsers and devices:
Ensure that the issue is not limited to a specific browser or device by testing your website on multiple browsers and devices.
If you're still having trouble with name server or DNS issues after trying these steps, consider reaching out to your domain registrar or web host's support team for further assistance. They can help you identify and resolve any issues related to your domain's DNS configuration.