how to avoid a domain name suspension! Print

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One of the most critical steps to launching a new site or email client is securing the domain – a process that is managed and overseen by the Internet Corporation for Assigned Named and Numbers (ICANN). Although in the past, securing a domain name was a fairly straightforward process, beginning this month, there are some pretty big changes coming to the way domain names are purchased and managed, courtesy of ICANN.

Please continue reading to learn how to avoid a domain name suspension!

ICANN, the organization that oversees generic domain names (i.e. .com, .net, .info), is implementing a registrant verification system that all domain name registrars will have to support starting this year. Basically, the updates will require clients to undergo a verification process when completing a new registration or when making changes to the WHOIS contact information on an existing domain(s).

To complete verification, the registrant will need to verify the email address that they use to register generic top-level domains. Failure to verify the email address associated with your domain within 15 days will result in that domain being suspended; this means if you don’t verify within the 15-day window, your website will not launch.

How it all Works

So what exactly does all this mean? Let me break it down for you.

For new domain registrations, it means that shortly after you register a domain, you’ll receive an email with a link that you’ll need to click in order to verify that the email address you provided is valid and that it belongs to you. You must click on the link to verify the email address within 15 days of verification link receipt.

For domains that you already own, there are a couple of things that could prompt you to verify (or re-verify) your email address:

If a reminder or renewal email sent to the email address listed in your domain registration bounces, you’ll need to re-verify that email or update it to a current, functioning email address

If you change either the first/last name or email address on one of your domain registrations, you’ll need to verify the new information.

It’s a bit complicated, but you won’t always trigger the verification process when you register a new domain or make a change; it all depends on the specific circumstances surrounding your domain registration.

For example, if you already own a domain that has a verified email address and you register a new domain with the exact same first/last name and email address, that new domain is considered verified. Similarly, if you change contact information on a domain to information that exactly matches another verified domain, you won’t need to verify the change.

Keeping it Simple

In truth, this change, though important, doesn’t need to spell trouble. First, make things easy for yourself by proactively ensuring that the email address on your domain registrations is valid and able to receive email. We recommend that you contact us over the next couple of weeks to double-check that you have the right information on all of your domains and to ask any questions that you may have.

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