logged out from cPanel and get an error ‘The IP has changed’ Print

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Resolving the 'IP Has Changed' Error in cPanel

If you are logged out of cPanel and receive an error stating "The IP has changed," it is likely that you have a dynamic IP address. To resolve this issue, you can either contact your Internet Service Provider (ISP) to obtain a static IP address or follow the steps below to install the cPanel proxy on your account.

  1. Create a cPanel subdomain:

    • Navigate to the 'Subdomains' menu in cPanel and create a subdomain named 'cpanel'.
    • To access Webmail and WHM (if you are a Reseller), create corresponding subdomains as well.
  2. Download cPanel Proxy to your personal computer.

  3. Upload and extract the cPanel Proxy files:

    • Go to 'File Manager' and click on the recently created public_html/cpanel (public_html/webmail, public_html/whm) folder.
    • Click 'Upload' and select the cPanel Proxy file from your personal computer.
    • Return to the folder and click on the 'Extract' button.

From now on, use the following URLs to access the control panel areas:

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